With a vision to significantly elevate its impact on teaching and learning, HP tasked Consenna with creating, launching and maintaining a brand-new HP for Education (HPfE) programme, for 2020.
Engaging from the outset with educators, Edtech providers and selected HP education partners, Consenna ensured students and teachers were central to the programme, delivering against the core priorities of educational institutions. This produced a programme that is highly relevant to educational needs, a source of great content for teachers and senior leaders and an unrivalled source of EdTech solutions. Then Covid hit. Teaching changed overnight.
Consenna quickly expanded the programme to include a comprehensive support package for educators, students and parents faced with a sudden shift to home learning. Within just seven days the programme had pivoted to reflect this profound change.
Developed against such a uniquely demanding backdrop, the programme nonetheless needed to remain cost effective, simple to use and set a benchmark for customer service.